May I see your ticket? Guards become ticket checkers
Public transport security guards will soon have the right to check if passengers in the Helsinki region are carrying a valid ticket. These guard-cum-checkers will ride public transport during nights and weekends starting next year.
Helsinki Region Transport (HRT) is training ten security guards for the job. The training includes instruction on different ticket types, prices and customer service. Guards checking tickets, however, do not possess the same authority as traditional checkers.
“Checking a ticket is an exercise of public authority and fines can only be issued by official ticket checkers. Security guards can only check if a passenger has a ticket and, if necessary, remove a person from a train or station,” says HRT's Jaakko Heinilä.
HRT has been on a mission to make its ticket-checking operation more effective and has even recruited more people for the job. The organisation says free-riding passengers cause millions of euros in losses every year.
Often dressed head-to-toe in blue, HRT's ticket checkers are sometimes colloquially referred to as smurfs.
The subway’s expenses are made up of two aspects of its operation. The maintenance costs are the repairs, the inspections, the salaries of the drivers, and just about anything that relates to the subway’s wellbeing. The oversight costs are the salaries of the ticket checkers and any lost revenues from those who cheat the system and jump the turnstile (you see at the picture).
HOW TO CHECK TICKETS
A Ticket Checker is a device you can use to check your lottery tickets on your own to see if you have won. All LOTTO tickets and INSTANT tickets with a Scratch & Scan symbol can be checked through the Ticket Checker. Ticket Checkers are now installed at all lottery terminal retail outlets in Ontario and can usually be found on the in-store lottery display or on the retail counter.